Website Inchcape Shipping Services
Connect to a Smarter Smoother Ocean
Candidate profile: Has a strong ships agency operational experience various ports in Kuwait / Saudi
Excellent communications skills (written & verbal), Arabic speaking is a plus
Proficiency in MS Office applications (word, excel, outlook, power point)
Proven skills in administrative and numeric skills
Able to use initiative to solve day to day problems in a professional and methodical manner
Good marketing ability and proven skills in identifying potential and business opportunities
Willing to relocate to Fujairah and eligible to work in UAE
Bachelor / University Degree, preferable Shipping degree
Responsible for day to day communications and service excellence through the vessel’s different stages of the port calls in Kuwait / Saudi
Responsible to answer queries and manage the day to day communications, working extremely close with port operational staff, port authorities, principals and other stakeholders
Ensure accurate inquiries, PDAs and closed estimates are provided to the principal
Ensure 100% accuracy from enquiry received to submitting final invoices to DAC for FDA processing
Ensure 100% prefunding is followed along with full compliance to the credit policy, chart of authority, credit terms and OKTS requirements and obtain necessary guidance for compliance
Identify opportunities during a port call to cross sell our various offers. This includes, a.o.t., ship chandelling, crew boats, survey, etc.
Ensure to maintain good relationship with all principals handled, and work quickly and effectively to resolve any issues, disputes, or other which principals may face
Market Awareness: To monitor the competitor’s activity and ensure that apt responses are provided for the purpose of developing counteractions of any perceived threats to business.
Principal/Vendor Relationship: Maintain effective formal and informal networks with all principals and vendors that are dealt with
Reporting: regular dialogue with Operations Supervisors, ROC Manager, port Operations Executive and Marine Service Managers to ensure smooth operations throughout.
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